Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Payment information (processed securely by our payment providers)
- Support communications and feedback
- Usage data and preferences
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Improve our products and services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and email service providers.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted using SSL encryption.
5. Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our site and allow us to remember your preferences.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations and resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@fxcartel.com.